Privacy Policy
Last Updated: 10th April 2025
1. Introduction
Welcome to MakeEasyChat. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Business details
b. Customer Data
- Instagram usernames
- Messages and interactions
- Leads collected through automation flows
c. Technical Data
- IP address
- Device information
- Browser type
- Usage data
3. How We Use Your Information
We use your data to:
- Provide and operate our automation services
- Send messages via Instagram and WhatsApp
- Improve our platform and user experience
- Provide customer support
- Ensure security and prevent fraud
4. Third-Party Services
We integrate with third-party platforms such as:
- Instagram (Meta Platforms)
- WhatsApp Business API
- Payment gateways (e.g., Razorpay)
These services may collect and process your data according to their own privacy policies.
5. Data Sharing
We do not sell your personal data.
We may share data only:
- To provide services (e.g., messaging APIs)
- To comply with legal obligations
- To protect our rights and users
6. Data Security
We implement appropriate security measures to protect your data, including:
- Encryption
- Secure servers
- Access control
However, no system is 100% secure.
7. Data Retention
We retain your data only as long as necessary to:
- Provide services
- Comply with legal obligations
You can request deletion at any time.
8. Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Withdraw consent
To exercise your rights, contact us at: praveen.support@makeeasychat.in
9. Cookies
We may use cookies and tracking technologies to:
- Improve user experience
- Analyze usage
You can control cookies via browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
11. Contact Us
If you have any questions, contact us:
- Email: praveen.support@makeeasychat.in
- Phone: +91 9894584108