1. Acceptance of Terms
By accessing or using our platform and services, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, you must not use the service.
2. Description of Service
Our platform provides Instagram DM automation tools, including but not limited to:
- Automated direct message replies
- Comment-to-DM automation
- Keyword-triggered responses
- Workflow and campaign automation
- Instagram account integrations
- Analytics and engagement tools
The service operates using Meta and Instagram APIs and is subject to their policies and platform limitations.
3. User Eligibility
You must:
- Be at least 18 years old or have legal permission to use the service
- Own or have authorized access to the Instagram accounts connected to the platform
- Comply with all applicable laws and regulations
4. Instagram & Meta Compliance
Users agree to follow all applicable Meta and Instagram Platform Policies. You must not:
- Send spam, abusive, misleading, or illegal messages
- Use automation for unauthorized marketing practices
- Collect or misuse user data without consent
- Attempt to bypass Instagram rate limits or restrictions
We reserve the right to suspend or terminate accounts that violate Meta policies.
5. Account Responsibility
You are responsible for maintaining the security of your account credentials, all activities performed through your connected accounts, and ensuring your automation flows are configured correctly.
You must immediately notify us of any unauthorized access or security breach.
6. Data & Privacy
We may store limited account and automation-related information required to operate the service, including:
We do not sell your personal information to third parties.
7. Service Availability
We aim to provide reliable service, but we do not guarantee uninterrupted availability. Service functionality may be affected by Instagram or Meta API limitations, third-party outages, maintenance, or policy changes from Meta.
8. Subscription & Payments
- Payments must be made on time
- Subscription fees are non-refundable unless required by law
- Failure to pay may result in suspension of service access
9. Intellectual Property
All software, branding, designs, workflows, and platform content remain the intellectual property of the service provider. Users may not:
- Copy or resell the platform
- Reverse engineer the software
- Use the service for unlawful commercial purposes
10. Termination
We reserve the right to suspend or terminate access to the service at any time if these terms are violated, Meta/Instagram policy violations occur, or fraudulent or abusive activity is detected.
11. Limitation of Liability
We are not responsible for:
- Instagram account restrictions or bans
- Message delivery failures caused by Meta
- Loss of business, revenue, or data
- Third-party platform changes
The service is provided “as is” without warranties of any kind.
12. Changes to Terms
We may update these Terms of Service from time to time. Continued use of the platform after updates constitutes acceptance of the revised terms.
13. Contact Information
Email Support
support@makeeasychat.inWebsite
makeeasychat.in